유파 호텔 쾨니히스빈터/본

Die Lage vom Hotel einfach traumhaft,ruhige Lage mitten im Grünen. Zimmer sind zweckmäßig, das Frühstück war ausreichend und das Personal sehr freundlich. Wir sind mit Hund angereist und auch hier war alles vollkommen unproblematisch.

Arrived late afternoon in sweltering heat, looking forward to a cool shower and a fresh bed. Unfortunately, we were given room 106 located in an outbuilding 5 minutes walk from the main building. First impressions were not good as we passed a large dirty laundry cage situated at the beginning of a very badly marked/scuffed corridor towards a door which looked like an entrance to a cellar, badly in need of paint. My husband opened the door and pushed me backwards as the heat was unbearable. Outside was approximately 25 degrees but inside was at least 40 degrees with the window open. The room was very small, comparable with a budget hostel. The bathroom was tiny but clean. No facilities for tea/coffee, no comfy seating area, no cosmetic articles… We went back to the reception and as I explained about the heat in the room and the fact that we could not enter the room to use it. The receptionist answered sarcastically that I should open the window!!! This unleashed the beast in me as I wanted a normal hotel room that I could use. Eventually, we were given a standard double room which was basic but comfortable . There was no possibility to order food other than call for external pizza or select from turkey breast or fish which was lukewarm on the buffet style restaurant, no chips or potatoes, the only „warm „ option was rice. Fruit and vegetables available. Understandably, we could not take the dog to the restaurant however, we could take food from the buffet to the bar. Unfortunately, we cannot recommend this hotel. We paid extra for our tiny dog and were offered substandard accommodation. I want to relax on holiday, I don’t want to quarrel with a receptionist to get what I paid for. Please note that this is not 4 stars according to the international classification.